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FLIGHTS
You may wish to make your own flight arrangements and receive an air credit (see price panel). No airport transfers will be provided in this instance. Certain travel arrangements (in particular flights) may have to be paid for in full at the time of booking and, if so, are non-refundable. In the event of a cancellation, non-refundable payments are included in the calculation of the cruise cost and the cancellation charge due.
We use a mix of scheduled and charter flights, however, we are not in a position to confirm full flight details at time of booking. Any provisional information given at the time of booking may change significantly. Baggage allowance is usually 20kg per person on charter and most scheduled flights, although it may vary according to the carrier and class of travel Please note that your baggage allowance may not be the same for each part of a multi- sector flight schedule. The provision of in-flight meals and refreshments also varies between airlines. All flights are non-smoking. Voyages of Discovery recommended travel insurance includes cover for travel delays and lost or damaged luggage and we recommend that you have similar cover if making different arrangements. In some countries, local airport departure taxes cannot be included as part of your air ticket and must be paid locally by the passenger. To avoid queues at the airport, our local agents will pay these on your behalf in advance if possible, and the cost will be added to your on board account.
You must check-in at airports at least two hours before your departure. If you do not check-in on time, the airline may not allow you to board the flight. We cannot accept responsibility if such situations arise and whilst we will do our best to arrange alternative transport, any resulting costs will be your responsibility.
The airlines likely to operate our flights are Thomson Fly, Thomas Cook, EasyJet, Viking, Correndon, Saga, BMI, Jet2, Astraeus, Titan, BA, Iberia, Air France, Flybe, Virgin, and Monarch Airlines using Boeing 737, 747, 757, 767, Airbus A300, A319, A320, A330 and A321. Other airlines and aircraft may also be used. In some cases it may be possible to upgrade your flight. Please contact us to discuss availability and supplementary costs.
FLIGHT DELAYS
Regrettably flight delays do sometimes occur. In this event, it is the responsibility of the airline to provide refreshments, meals, and depending on the length of the delay and time of day, overnight accommodation. Under EU Regulation 261/2004 you may be entitled to claim compensation in the event that your flight is cancelled or delayed, and it is your responsibility to pursue the airline in this respect. Your travel insurance provider may also provide a payment in respect of a flight delay.
Subject to airlines’ own restrictions, please ensure that all medications are packed in your hand luggage.
NOTES ABOUT FLIGHTS
You will be notified of flight options with any fly cruise itineraries at the time of booking. Please note that Voyages of Discovery reserve the right to change carriers when necessary and that sometimes you may travel out and back on different carriers. For all flights, Voyages of Discovery reserve the right to determine the flight routings, which may not be direct or non-stop and may involve different London airports
Important: We recommend a minimum of four hours between any connecting flights, to allow for potential flight delays and increased airport security. If you have an early morning flight departure, you may want to consider taking a connecting flight the day before and stay overnight at an airport hotel. We can suggest reduced rate accommodation and parking.
INDEPENDENT AIR ARRANGEMENTS
The Company will have no responsibility, financial or otherwise, in regard to air, hotel, transport or any other arrangements made by passengers with third parties. Passengers should ensure any such arrangements are transferable or refundable, or covered by their travel insurance, in the event of delay, amendment or cancellation of any of these independent arrangements, or of your cruise.
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